Existing
customers
Here, you can get in contact with the right person to answer your queries, find out about your policy or make the most of our great customer offers. Firstly, please tell us which product or service you have so we can connect you with the right information.
Make a Claim
Please select a product:
Manage your policy online
Norwich Union Direct customers can view, renew or change their home and car policies quickly and easily online.
Retrieve Quote
Please select a product:
Make a complaint
Our commitment to our customers.
How to make a complaint
How to make a complaint
Lost touch with your policy?
Have you lost touch with your policy details or could you have an old unclaimed policy?
We can help with trying to trace a policy held by a deceased family member or even a policy that you had simply forgotten about.
General
enquiries
Email Us
General Enquiries
Warning: Any details you submit will not be secure whilst being transmitted across the internet. Send an email direct to the relevant Norwich Union department and we'll get back to you as soon as possible.
Phone us
Call 01603 622200 if you have a general query. For our joint protection telephone calls may be recorded.
Fax us
Our fax number is 01603 683659.
Our address
Norwich Union, PO Box 4, Surrey Street, Norwich, NR1 3NG.
NFPAG4229 March 2008
